Thursday 24 October 2013

The Amazon tablets are primarily content consumption devices, best suited for connecting to the Amazon ecosystem, including videos, music, books, apps, and so on. With the free Prime trial subscription, you can check out the Prime Instant Video options and watch movies and shows at no charge for 30 days. For videos, music, and books, the Amazon selection is at or near the top of the list; for apps, much less so. 90% of the top 100 apps are available on Amazon.com, as well as 100,000 others, but that's only a small fraction of what is available with Google or Apple.

It's not quite as bad as it sounds because, while the competition has ten times as many apps, most of those apps are, um ... how shall I put this ... less than stellar (look up Sturgeon's Law). If there are specific apps you need or want, you definitely should double-check before purchasing to make sure that they are available. The apps that will likely never become available on the Kindle Fire ecosystem are those apps that require Google services. One ameloriating factor is that it is possible to side-load apps from the Google Play store onto an Amazon tablet and a web search on side-loading apps onto Kindle Fire will show dozens of websites with detailed instructions.

Like the other Kindle Fire tablets, as well as the Apple iPad and the Google Nexus, the Kindle tablet line doesn't have a micro-SD slot, so the assumption is that you're consuming content from the cloud. This is fine when you're using your tablet with wifi; not so good when you're traveling and want to load up your tablet with content for the trip. If the latter is something you expect to do regularly, you might want to consider the 32GB or 64GB versions, or pay the additional price for the 4G version, which is available on the 7" tablet for the first time. Also, if all of your content is on iTunes or on Google Play, you would have to side-load everything onto the tablet. As is true of Apple and Google tablets, there's no way to automatically connect to the cloud storage of the competition.

Something new this year is the ability to download Prime Instant Videos. I verified that I can download Prime Instant Videos to my Kindle Fire HDX. However, that option is not available for all movies and TV shows. It looks like they had to get the permission of the studios and not all of them said yes. So, for example, I was able to download "Casablanca" but not able to download "The Avengers" even though both are part of the Prime Instant Video collection and both are available for free streaming.

So how does this Kindle Fire HDX differ from the previous generation Kindle Fire HD?

Display: 1920x1200 (323 ppi) vs 1280x800 (216 ppi). It's more than that, though, as the colors are richer, brighter, with better contrast. This display has been judged by many reviewers as the best in its class and I would have to agree. Amazon has also added technology to automatically adjust the contrast and brightness when viewing the tablet in bright sunlight. While there is definitely a noticeable improvement, this isn't what you need for reading on the beach. For that, you'll need an eInk reader like the Kindle Paperwhite.

Sound: As far as I can tell, the sound is about the same. This was already one of the best-sounding tablets on the market, with Dolby stereo output and enough power to actually make it possible to listen to music or video without requiring headphones.

Size and Weight: Noticeably lighter (10.7 oz vs. 13.9 oz) and noticeably smaller (7.3" X 5.0" X 0.35" vs. 7.6" x 5.4" x 0.4"). This is a comfortable tablet to hold one-handed, even for long periods of time.

Processor: It's a *lot* faster (2.2GHz quad-core, top-of-the-line CPU, compared to 1.2GHz dual-core). This tablet is amazingly fast and smooth, with the fastest processor in its class. Every game I've tried on it has run smoothly, with no hesitations, slowdowns, or glitches.

Build: A redesigned shell with power and volume control buttons that are easy to find! This is a solid build but the back of the shell is something of a fingerprint magnet. Since most of us will be buying a case to put the tablet in, that may not be an issue.

Camera: If there is a difference between last year's camera and this year's, I'm not able to see it. It's a high-def camera suitable for video-conferencing or Skype. Like last year's model, there is no rear camera. If this is important to you, you'll need the 8.9" version.

HDMI Output: This is the one area where last year's model wins. Amazon has removed the HDMI out connector from its tablet line (but see the description above for details on how Amazon is providing a software solution for sharing your tablet screen on your television). No other tablet that I'm aware of has this functionality so if this is something you need, you should be able to purchase one of last year's models fairly cheaply.

Battery Life: The same, at 11 hours. However, Amazon has added a special "reading mode" to the device, which they claim will extend the battery life to as much as 17 hours. I did not test this. For my own personal use, the battery life is adequate.

Price: It's more expensive ($229 vs. $199) but this year they include a power adapter, which was a $20 extra last year, so the actual difference in price is $10. For what you're getting, that price increase is definitely justified.

It has an updated OS and updated feature software (including the free unlimited Mayday customer support feature). The software updates include the ability to download some Prime Instant Videos to your device and watch them offline, enhanced accessibility, enhanced enterprise controls and features (so now it's better suited for office work), enhanced email client, enhanced parental controls, improved X-Ray features (now including lyrics for music, as well as additional information for both books and movies), integration with GoodReads (coming soon), and the like.

Where I noticed the biggest difference was the home screen. The default view is still the carousel but if you swipe upward, you'll see a more traditional icon view. There is also a left panel available on most screens (but not the home screen) with navigation links and settings to make it easier to navigate and control your tablet. The "Recommended for you" display on the home screen is now smaller and much less obtrusive (and it can be turned off in the settings).

The Kindle FreeTime option and the parental controls are still among the best in the business. If you want a tablet for a child and want to control what they can access, how long they can use the tablet at any given time, and the like, Amazon has you covered.

You can now also schedule "Quiet Time" on the tablet, where notification sounds and pop-up notifications are disabled, either on a temporary basis by simply pushing a button or on a scheduled basis. Frankly, I doubt I'll ever use this feature but if you're the type who likes to read or watch video until you fall asleep, it's kind of nice to be able to disable all sounds so that you don't get rudely awakened when, e.g., someone plays a new word in your Words with Friends game.

Mayday: This is a huge gamble by Amazon and it will be interesting to see whether it pays off. This isn't a feature for a techie like me and I didn't use it (although I was sorely tempted). From the commercials, it's pretty amazing, particularly that you can get a live chat in a matter of a minute or less (Amazon's goal is something like 15 seconds, I believe, although I can't help wondering what will happen on Christmas Day!). If you're thinking of getting a tablet for a technophobe, the addition of this feature may make the Kindle Fire HDX your best choice.

So who should not get this tablet? If you're heavily invested in the Apple ecosystem, with an iPhone or iPad and all of your content on iTunes, this really isn't the tablet for you. Similarly, if you love browsing Google Play for apps to play on your Samsung Galaxy phone, you're likely to be disappointed in the section available on Amazon (although, as I note above, most of the Google Play apps can be sideloaded onto the tablet). If you love your Google Now or Siri, neither of which will ever be available on Amazon, this isn't the tablet for you.

So who should get this tablet? Anyone invested in the Amazon ecosystem, the technophobic individual who expects to need some hand-holding and who loves the idea of live technical support at the push of a button, parents who want to control their child's access to content and usage, anyone who just wants a quick and easy way to watch videos, listen to music, play the occasional game, and read books.

The bottom line: This tablet is primarily intended as a viewport into Amazon content and Amazon services. If you have Amazon Prime and you have Amazon eBooks in your collection, this tablet is a no-brainer. The price is low, particularly for what you get, and it's a small, light, high-quality, high-powered, tablet with a stunning display and superb sound. This really is one of the top tablets in its class.

Note: As others have noted, the tablet will update its software when you first turn it on and connect to wifi. Unlike some others, I had no trouble with this operation, no glitches or crashes. It took several minutes but the process ran smoothly, as did the tablet when everything was done.

Update:
Now that I have a Kindle Fire HD and a Kindle Fire HDX tablet, I'm in a little better position to talk about which one I'd recommend:

You should get the Kindle Fire HDX if:
- You're a techie who wants the latest and greatest, the best display, the fastest processor.
- You need a camera for Skype or other video app.
- You play graphics-intensive games (e.g., racing games).
- The size and weight matter to you, even in such small increments as this.
- You think you will need the Mayday technical support.

You should get the Kindle Fire HD if:
- Price is a factor. $90 cheaper is not an insignificant amount. This really is an excellent value for the money.
- You want an inexpensive tablet for a child (and, for this case, the lack of a camera might well be a plus)
- All you want is a basic tablet for reading books, playing music, watching the occasional video, playing Words with Friends, and the like. While the screen on the HD isn't as stunning as is it on the HDX, this is still a true HD screen and it is very good.

I have to confess that for my own use cases, the Kindle Fire HD does everything I need and does it well. So why do I also have a Kindle Fire HDX? I'm a geek who has to have the latest and greatest.


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